Any Metro Mobility certified rider can ride regular route transit for free through December 31, 2024 on any of the following services: Metro Transit bus, bus rapid transit, light rail and commuter rail; Minnesota Valley Transit Authority, SouthWest Transit, Maple Grove Transit and Plymouth Metrolink.
Metro Mobility riders will continue to pay for Metro Mobility rides as outlined on the Metro Mobility web page. The free fare pilot does not apply to any on-demand service including, Transit Link, Metro Transit micro, Maple Grove My Ride, MVTA Connect, Plymouth Click-and-Ride, or SW Prime.
When entering a bus, Metro Mobility should simply show the Metro Mobility ID card, or government issued ID card with A endorsement, to the bus operator and take a seat.
Do not tap the Metro Mobility ID card on the Go-To Card reader when boarding a bus or are at a METRO or Northstar ticket machine.
On METRO lines, be prepared to show the Metro Mobility ID card, or government issued ID card with A endorsement, as proof of payment if asked.
When transferring to another bus, riders will need to show the ID card again. Riders transferring to a Metro Mobility bus will still need to pay the regular fare on the Metro Mobility bus.
Anyone with questions can contact Metro Mobility service center Monday-Friday, 7:30 a.m. to 4 p.m. at 651-602-1111, TTY 651-221-9886, or [email protected]
(Source: Metro Mobility)