Metro Mobility riders ride free

In order to reduce demand on paratransit, Metro Transit officials are continuing to emphasize that Metro Mobility riders can ride […]

A person in a wheelchair waiting near the lightrail.

In order to reduce demand on paratransit, Metro Transit officials are continuing to emphasize that Metro Mobility riders can ride regular route transit for free. The Free Fare Pilot program gives certified Metro Mobility customers an incentive to consider other transportation options. 

“Metro Mobility means independence and opportunity for thousands of people in the region who have a disability, as well as their advocates and personal care assistants,” said Charles Carlson, Metropolitan Transportation Services executive director. “But as demand for the service continues to grow, and workforce shortages persist across the transportation industry, both the service and customers can benefit from the relief on the system that the pilot can provide.” 

Carlson expected Metro Mobility ridership for 2023 to exceed two million, nearing pre-pandemic levels. He attributes high ridership, in part, to a growing and aging population. 

“Metro Mobility is a critical service for many,” Carlson said. “For some riders, using the fixed-route system is a way to gain greater freedom and independence, and this can also help ensure there’s capacity for other riders on Metro Mobility.” 

The pilot program continues through 2024. Learn more about the program and other changes coming to Metro Mobility at  metrocouncil.org 

(Source: Metro Mobility) 

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